The Designer's Share of the Problem (a virtual talk)
This session examines design interactions beyond screen—supermarkets, train stations and kiosks alike—to examine the ways we’ve grafted the digital world into everyday life without bringing along the users of these tools and technologies.
We’ll explore the ways that friction causes bottlenecks in the delivery of government services and how designers can use research and collaboration to uncover these pitfalls before they’re too hard to fix. Your three takeaways are:
Examining the ways that friction can be both a positive and a negative
Revealing the limits and consequences of service design framing & what to do about it
A framework for improving the designers role in product development
Note: Ron Bronson is presenting virtually and this is not an in-person talk.
The stage is set to discuss the design practices, the content models, the design systems, the product management principles, the leadership and system thinking, and the why and how we work.
Outcome is about the standards, about our individual and collective intelligence in our work. Get your ticket today and we shall see you in Chandigarh, on February 10-11.
Our friends and partners
Immanent Solutions—Our partners for the Outcome 2023.
Immanent Solutions is a power hub of Blockchain Solution Architects who aim to create robust solutions that give wings to your business ideas. See their website for more details.