A dialogue: Are you building the thing right or building the right thing
Rachel Yehezkel and Reenu Saluja will discuss how Microsoft Commercial Software Engineering teams work with their customers to ensure that the customers are part of the product success by looking beyond building ‘the thing right’, but rather ‘building the right thing’.
They will discuss the process by which their team unblocks the technical and business challenges and needs of customer beyond the initial engagement.
Rachel and Reenu will share how their teams look beyond the proposed design to uncover the actual end goal, the definition of “done”, and how to avoid the risk of trend-following.

Principal PM Manager, Microsoft

Senior Software Engineer, Microsoft
The Outcome 2021 program is carefully curated to have a wide perspective on how others’ work impacts our work, which means how everyone’s work contributes to the product goals. We have in-person workshops for the local audience, and a series of online talks on product UX, product content strategy, design systems, systems and standards, design and technology, research and workflow, all geared towards the product
When and where?
Outcome 2021 is coming to you on 11-12 February.
11 February 2021: In-person workshops at the EDC Building, IT Park Chandigarh
12 February 2021: Talks in an online conference